Hi, When are we gonna receive the photos we took with the group from Athens? (For the vvip bundles) Thank you

Hello, The date of the meeting change again and I didn't get any reply when I asked informations. I need a refund for this 2 tickets I bought (vip and standard). It's impossible for us to here the 7th...

Hello. I really need an email confirmation of my ticket purchase in order to enter the event and I have not received anything. Please get back to me as soon as its possible.

Hello, the concert is in less than a week and i haven't received an email confirmation of my ticket purchase, which is needed for me to enter the event. I would be very grateful to receive it as fast ...

Hello, I have sent you several emails in recent weeks regarding my tickets for the concert and I have had no response. I would like to know the steps to be reimbursed since the concert has changed dat...

Dear Ticket Kpop Customer Service,I purchased a ticket for the Luminous 2nd European Tour in Budapest and I expected an e-ticket. As there are few days left until the concert, I don1t think if would a...

I bought two tickets last week, so far it seems like a scam, as I haven't received the tickets and didn't get any reply to my emails. Be careful using this site...

TODAY IS THE CONCERT and i haven't received my tickets ! please send me my tickets!!!

Dear Sir/Madam, I went to the LUMINOUS event yesterday in Lisbon (it was amazing) and I wanted to ask, when and where can I get the Group Picture we took with the members after the fansign?? Thank you...

I have the Gold Ticket with the High-Touch. Do I have to be there at 5:30? Thank you!

Hello, I purchased a ticket to Luminous concert in Madrid weeks ago but I need received an email confirmation. I only have the order number. Also, do I have to click where it says 'Ticket Used' to rec...